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"Feeling for the future"

About: Lives Lived Well - Katoomba (Dianella Cottage)

(as a service user),

When I was was feeling desperate and despairing, I looked online for a service near where I live that I hoped I could approach. Dianella Cottage came up. 

I looked at what they offered and aimed to provide, the types of support and varied client group etc. and felt confident enough to fill in the questions online. It wasn't a hard range of questions and the response was available on completion if I wanted it.

The follow up and contact that came afterwards was better than I'd hoped for. Thoughtful, personalised, non judgemental and professional.

I've been using the services/programs over the past months and have made significant inroads into the fears, anxieties and substance abuse that were making me feel so very low.

Excellent counselling/therapy and a service plan that is targeted and regular. I'm feeling more hopefully and positive than I have for such a long time. Thank you more than I can say.

From A in the Blue  

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Responses

Response from Lives Lived Well 12 months ago
Submitted on 22/05/2024 at 12:06 PM
Published on Care Opinion Australia at 12:14 PM


Dear A in the Blue,

It's so good to read how our program has helped you. Our first step is to always learn more about you and your particular needs. It's great that you felt that, and managed to work through the questionnaire so that our staff were able to help you in a very personalised way.

You've taken the first step, now work towards your goals with our talented counsellors.

All the best,

Lara

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