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"So lovely"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as the patient),

I went to the Sydney Hand Clinic last Thursday and I just wanted everybody to know every single person I had to deal with were really really kind and they were just splendid.

They were so kind and so thoughtful they were really good. I went a couple of years ago and they were also very nice and very good at what they did, so I thought no I just need to praise them and tell them how good they are.

They seem to have a lot of perseverance, the hospital I was at the staff hadn’t been educated that there were new dressing and these one stuck poorly nurses had to try and wash it off to try to get into it. They were so marvellous to do that and not worried that they had to work very hard and it all worked out beautifully. Even the girl at the end who finished up she was marvellous really I would say the same for everyone. Everyone had the energy to do it and with so much patience.

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Response from Natalie Maier, Director of Nursing and Support Services, Sydney/Sydney Eye Hospital 13 months ago
Natalie Maier
Director of Nursing and Support Services,
Sydney/Sydney Eye Hospital

Senior Manager

Submitted on 23/05/2024 at 4:31 PM
Published on Care Opinion Australia at 4:48 PM


Dear hydraqt55,

Thank you for taking the time to provide such lovely feedback regarding your experience in the hand service at Sydney Hospital and Sydney Eye Hospital.

I am so pleased to hear that your experience was positive. We are very fortunate to have such dedicated staff who work well as a team to provide excellent care. I would like to express our gratitude on behalf of the hospital for the kind words for the hand team.

I will ensure your lovely words of appreciation are passed on to the teams that contributed to your positive experience.

Warm Regards,

Natalie

Director of Nursing and Support Services

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