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"Visit to ED, SSEH"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as a relative),

My son was admitted to the ED at SSEH with a finger abscess. All staff seen from the Patient Experience Officer, to the administration staff, the Triage Nurse, other Nursing staff and Medical staff were fabulous.  They helped my son to feel comfortable and then explained all the necessary treatments that were required.  They really went above and beyond to ensure that his treatment and care was exemplary. They also provided post discharge information to assist after we left the hospital.  

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Responses

Response from Natalie Maier, Director of Nursing and Support Services, Sydney/Sydney Eye Hospital 2 days ago
Natalie Maier
Director of Nursing and Support Services,
Sydney/Sydney Eye Hospital

Senior Manager

Submitted on 12/06/2024 at 2:35 PM
Published on Care Opinion at 2:41 PM


Dear heronkp53,

Thank you so much for taking the time to share the positive experience you and your son had at Sydney Hospital/Sydney Eye Hospital Emergency Department.

We were pleased to hear how well the team all worked together to support you and your son and how they ensured you received everything you required.

We wish you both the best and hope your son is recovering well.

Kind regards,

Natalie

Director of Nursing and Support Services

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