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About: Albany Health Campus / Emergency Department Albany Health Campus / Physiotherapy

(as the patient),

I experienced a severe vertigo with accompanying symptoms of nausea and vomiting while not being able to stand upright and increasing dehydration.  This was understandably very debilitating.

 At A & E the vomiting was brought under control and thus the risk of further dehydration eliminated and various tests suggested BPPV.  A referral was made to the Physiotherapy section of Allied Health. 

The interventions received through the physiotherapist there at Allied Health was remarkable in the positive changes they wrought.  These changes were further enhanced through the provision of vestibular exercises which could be undertaken at home.  Further follow up was provided which enabled additional support and home based exercises.

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Response from Eliza Mathew, Director of Nursing, Albany Health Campus, WACHS GS 4 weeks ago
Eliza Mathew
Director of Nursing, Albany Health Campus,
Submitted on 24/06/2024 at 2:01 PM
Published on Care Opinion at 2:42 PM

Dear Appreciative User

Thank you for taking the time to share your experience with us via Care Opinion. Vertigo, nausea and vomiting is a challenging combination, so it is good to hear that the ED quickly relieved your symptoms and made an appropriate referral to Physiotherapy.

Whilst BPPV can resolve randomly there are interventions that can be used at home should symptoms reoccur or be ongoing. That’s were the physiotherapy team provides expert input to our patients to enable management of symptoms at home.

We have forwarded a link to your story to the ED and Allied Health leads so that it can be shared with the teams.

We hope you continue to remain well.

Best wishes

Eliza Mathew

Director, Albany Health Campus

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Appreciative User (the patient)

Thank you Eliza for forwarding a link to my story to both departments there at the Health Campus. Receiving feedback is important for any service and often positive feedback is not given as much attention as the negative kind yet it is so valuable I think to let people know that what they do matters significantly - it makes a huge difference and is valued!

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