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Care at Tom Price Hospital and Port Headland Paediatric ward

Posted By liberatorhj87

"Care at Tom Price Hospital and Port Headland Paediatric ward"

About: Hedland Health Campus / Paediatric Unit Tom Price Hospital

(as a parent/guardian),

Last month we presented to Tom price hospital with our 18 month old son. Our son was lethargic, had a temp of 39.6, He was breathing incredibly hard, and had an oxygen level of 73. The Tom price staff were quick with their actions, giving us all we needed.

During the night we spoke to an online doctor who contacted RFDS to get us to port headland and hospital. the RFDS staff were kind, gentle and made my son and I feel vey comfortable. Once in Port Headland the ambulance staff were all very informative, they looked after us with the transition to the hospital.

Once admitted our son had an IV put in and oxygen was supplied during the whole trip. We were then admitted to the pediatric center where we stayed for a few nights. The staff here felt like family. They always kept us informed and had our son's best interest at the heart. We felt welcome, safe, well looked after. Such a pleasant experience. Thank you to everyone who played apart of our son's recovery. 

Staff mentions 

Tom Price: Kahlah, Brydie

Portheadland: Morgan 

Pediatric: April, Tania, Jody 

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Responses

Response from Sarah Hennings, Operations Manager, Inland Pilbara, WA Country Health Service (WACHS) Pilbara 3 months ago
Sarah Hennings
Operations Manager, Inland Pilbara,
WA Country Health Service (WACHS) Pilbara

Manages the operations of health services located in Inland Pilbara

Submitted on 18/07/2024 at 12:50 PM
Published on Care Opinion at 3:11 PM

Dear liberatorhj87,

Thank you for taking the time to share your positive experience at Tom Price Hospital. We are truly delighted to hear that our team was able to provide your son with the prompt and attentive care he needed during such a critical time. Our dedicated staff always strive to deliver the highest standard of care, and it is reassuring to know their efforts made a significant difference for your family.

Your kind words are a testament to the hard work and commitment of the staff at both Tom Price Hospital and Hedland Health Campus, and the Royal Flying Doctor Service. It is feedback like yours that inspires us to continue our mission of providing unparalleled healthcare to our communities.

Thank you again for your kind words and for trusting us with your son's care.

Warm regards,

Sarah Hennings

Operations Manager Inland Pilbara

WA Country Health Services

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