"Dental clinic"

I'm a mother of 4 learning to live with Trigeminal Neuralgia (TN). My wisdom tooth has decided to come out completely horizontal and was putting pressure on the tooth next to it to the point it exploded leaving an absolute mess with an exposed nerve which was setting my TN off.

It got to the point my husband called for an ambulance at 3am one morning with such extreme pain I could no longer be verbal at all, it ended in a horrible experience with another hospital and their Dental clinic, I honestly will not willingly return and has even made me second guess if I'd even go there in an emergency again which is quite sad.

It was suggested I contact Sale Hospital's Dental Clinic to see if I could get in there. I called up with almost zero hope in tears to be told they could see me in 3 days.

On entry to the hospital I was greeted by the front reception and told and shown where to go to get to the Dental reception. On the way I went past at least 4 hospital workers all of which greeted me friendly.

When I got to the dental reception I was greeted by Kelly who had spoken to me on the phone, she was so kind and genuinely caring to my situation, remembering exactly what I had told her. She has also called to check in on me since coming home which was just amazing of her and the clinic. I can't thank you enough Kelly.

I was greeted by Patricia (dentist) and her assistant Cassie, both again incredibly friendly and caring. I honestly can't fault a single thing that day, it was such a big job that ended up taking around 2hrs and I was absolutely terrified!

Patricia I am so very thankful you took the job on, I know it was a very complicated and difficult job to say the least but sitting here a few days on wow I honestly can't thank you enough for your amazing patience and skill. It feels like a whole new life not having that insane trigger going off all the time constantly. I have seen a fair few dentists, drs and specialists and none have been as kind of caring as yourself it was so refreshing and nice to not be bombarded with the depressing sides of TN but a positive outlook of hope. To say you are talented feels like such an understatement but I have no other words than my greatest of gratitudes. Thank you!

Cassie, you have an honest talent at bringing fear levels down, I was so scared coming there and in almost an instant it was just gone, you just gave this amazing feeling of "we got this" and you're singing helped my nerves so much too. Honestly never thought to play music when having something like that done, helped so much what a great distraction idea. Again you were also very knowledgeable and fast to do and get what was needed, so many tools, items and big words ha ha.

Again I honestly can't thank you all enough, you have given me back the ability to just be able to sit and talk with my husband or to smile at my children without fear of setting that side off.

Thank you!

Thank you all so much!