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Nanna's breast cancer removal

Posted By lotionpd49

"Nanna's breast cancer removal"

About: Sale Hospital / Day Procedure Unit

(as a relative),

Nan went into the day surgery unit via imaging to have a cancer removed from her breast. I am a registered nurse myself and I was absolutely blown away by every single healthcare professional we encountered throughout her journey. They went above and beyond, went out of their way to make sure we were okay, even just as little as my Aunty being in the corridors looking for something and having 4 different nurses ask if she needed help with anything. I take my hats off to you guys and keep up the amazing work! 

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Responses

Response from Mauricio Yanez, Nurse Unit Manager, Theatre, Central Gippsland Health 9 months ago
Mauricio Yanez
Nurse Unit Manager, Theatre,
Central Gippsland Health

Submitted on 18/07/2024 at 5:25 PM
Published on Care Opinion Australia on 19/07/2024 at 9:56 AM

picture of Mauricio Yanez

My name is Mauricio. I am the perioperative services manager for Day Procedure.

I wish to thank you for your feedback on how you and your Nan felt about the experience of having your procedure here at Central Gippsland Health.

We strive to ensure that every patient and support person's surgical journey is a positive one. I am also happy to read that you experienced support from staff in other areas of the Hospital.

We take pride in being able to serve our community and reading your response, of which I will share with staff, reinforces the positive impact that positive gestures can have on patients and their support person during this time.

Thank you for taking the time to provide feedback on your day procedure and surgical experience.

Kind regards,

Mauricio

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Response from Mandy Pusmucans, Director of Nursing, Sale, Central Gippsland Health 9 months ago
Mandy Pusmucans
Director of Nursing, Sale,
Central Gippsland Health

Submitted on 18/07/2024 at 5:26 PM
Published on Care Opinion Australia on 19/07/2024 at 9:57 AM

picture of Mandy Pusmucans

Dear lotionpd49

My name is Mandy Pusmucans, and I am the Director of Nursing and currently the Acting Chief Executive Officer at Central Gippsland Health Service.

Firstly, I hope that things are going well for your Nan, since her hospital stay.

Thank you so much for your kind words, which we will pass on to the Day Procedure Staff. Our teams work hard to deliver excellent service, and it seems that this has been yours and your Nan's experience.

Again, thank you, and all the very best to your Nan.

Kind regards

Mandy

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