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"Great care at Bunbury Emegency Department"

About: Bunbury Hospital / Emergency Department

(as a parent/guardian),

My young child was hurt and I took her to the ED in Bunbury Hospital. She was seen promptly by Triage who was very caring and spoke to my children kindly. Pain relief was given.

We waited only a short time in EDAC before being moved through and assessed by another friendly and compassionate nurse. Then another wait to see again the very friendly and compassionate Dr Karen who did a thorough assessment with my child and spoke to us both with kindness. Information was clear and helpful.

Overall, it was a very positive experience. Much thanks to all the staff for a safe and supportive experience. 

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Responses

Response from Amber Hargans, Nurse Unit Manager, Bunbury Critical Care Directorate, WACHS South West 11 months ago
Amber Hargans
Nurse Unit Manager, Bunbury Critical Care Directorate,
WACHS South West
Submitted on 18/07/2024 at 5:09 PM
Published on Care Opinion Australia on 19/07/2024 at 9:52 AM


Dear Abcde

Thank you for taking the time to provide such positive feedback. I was so pleased to read that you and your child felt safe and supported. It will be my pleasure to pass on your kind thanks to all the staff involved.

I do hope your child is healing well.

Kind regards,

Amber Hargans

Clinical Nurse Manager

Emergency Department

Bunbury Hospital

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