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Pacemaker insertion

Posted By plutopg46

"Pacemaker insertion"

About: Royal Perth Hospital

(as the patient),

I had my pace maker inserted at Royal Perth Hospital recenlty. The RN Felicity on the ward was so professional in a friendly caring way. She was such a delight to have caring for me. All the staff in the Cath label were also very professional in their role and allowed good calming banter that put me at ease. I would like to thank the team for taking very good care of me. Keep doing what you do well. Thanks to Dr Anne for taking good care of me also with the insertion of the pacemaker. You have very good bed side manner. Well done RPH staff

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group 9 months ago
Ben Noteboom
Executive Director,
Royal Perth Bentley Group

Submitted on 24/07/2024 at 11:29 AM
Published on Care Opinion Australia at 2:00 PM

picture of Ben Noteboom

Dear plutopg46,

Thank you for sharing your lovely story about your recent experience with the Cardiology Department at Royal Perth Hospital.

I am elated to hear RN Felicity, Dr Anne along with the Cath Lab team provided such professional, exceptional care and took the time to ensure you were put at ease.

RPH always endeavour to create an environment where all patients receive outstanding care and treatment and I am so pleased this was your experience. Your kind words are greatly appreciated and will be passed on to RN Felicity, Dr Anne and the team with my thanks on your behalf.

I wish you well in your future health care needs.

Kind Regards,

Ben Noteboom

Executive Director

Royal Perth Bentley Group

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