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Royal Hospital for Women

Posted By telescopiumez68

"Royal Hospital for Women"

About: Royal Hospital for Women / Gynaecology Outpatients

(as the patient),

A huge 'Thank You' to the amazing staff at Day Procedures and Operating Theatres at the RHW. 

All the nurses, doctors and anesthetists were so professional - I felt safe and in good hands at all times.

Overall, the experience was excellent - the small touches of a warm blanket and a toasted sandwich after the procedure were so nice. It was lovely to see such a happy, hard-working team of nurses - the NUM should feel very proud.

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Responses

Response from Victoria Walton, Manager, Clinical Practice Improvement Unit, Royal Hospital for Women 9 months ago
Victoria Walton
Manager, Clinical Practice Improvement Unit,
Royal Hospital for Women

Submitted on 26/07/2024 at 10:20 AM
Published on Care Opinion Australia at 10:59 AM

Dear telescopiumez68

Thank you very much for your feedback. Our clinicians understand the difference a toasted sandwich or warm blanket can make to a person, and I am so pleased they helped make your admission with us a little more comfortable.

Our clinicians really value hearing the kind and supportive words such as you have written. This feedback will be shared with the team and the wider hospital.

I wish you well in your recovery.

Victoria

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