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Laparoscopy

Posted By ospreyxc75

"Laparoscopy"

About: Bunbury Hospital / Surgical Ward South West Obstetrics & Gynaecology

(as the patient),

Mid this month I had a laparoscopy with excision of endo with Ben and I honestly can’t find one fault.

The whole process…from the moment I got there to be admitted by Sean (nurse) through to Kathryn (nurse) DPU was better that I could have hoped for. Even just observing how they all worked together as a team was so nice to see and put me at ease. Nothing was too hard or too stressful…and even if they were stressed it wasn’t shown

Ben’s team in theatre were amazing too..I only remember Ada and Ian (anaesthetics) and a nurse who started with S (Sharni…maybe 😅 sorry)..she was lovely and made me feel like I wasn’t alone.

Anyway thanks heaps! Big applause 👏🏽 

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Responses

Response from Monica Blankendaal, Clinical Nurse, DPU, WACHS - Bunbury Hospital 10 months ago
Monica Blankendaal
Clinical Nurse, DPU,
WACHS - Bunbury Hospital

Submitted on 22/08/2024 at 4:18 PM
Published on Care Opinion Australia at 4:44 PM

Dear ospreyxc75

Thank you for taking the time to provide such positive feedback about the care you received at Bunbury Hospital.

We aim to ensure that our patients are listened to and respected throughout their health care journey, including a safe discharge. It is very pleasing to hear that this was your experience.

We will ensure that the teams are all made aware of your lovely feedback.

Wishing you well in you recovery.

Monica Blankendaal

Acting Clinical Nurse manager DPU

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Response from Sharlene Abbott, Population Health Director-Southwest, Population Health, WACHS-SW 10 months ago
Sharlene Abbott
Population Health Director-Southwest, Population Health,
WACHS-SW

Submitted on 22/08/2024 at 4:56 PM
Published on Care Opinion Australia on 23/08/2024 at 9:06 AM

picture of Sharlene Abbott

Dear ospreyxc75,

Thank you so much for taking the time to provide such positive feedback about your journey through DPU and theatre. We are very pleased that you felt at ease and not alone during your stay. We strive to make what can be a scary place, to feel safe and comfortable.

We will let the teams know of your lovely feedback, including the specific staff you have mentioned.

Wishing you well in your recovery.

Thank you again for such positive feedback.

Regards

Sharlene Abbott

Service Co-Director- Stream B

Bunbury Hospital

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