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Outpatient Care

Posted By Wheatbelt Parent

"Outpatient Care"

About: Perth Children's Hospital / Orthotics - Outpatient Clinic C

(as a parent/guardian),

My son has been attending the orthotics department at Perth children's Hospital for his ongoing management of scoliosis.  He recently had a new brace made for him which he was finding extremely uncomfortable. The senior orthotist Jemma has shown kindness and compassion to my son at all times. She has made multiple appointments for us to adjust his brace to ensure that he is able to wear it so that his treatment is effective. Jemma has been really understanding of the distance we travel for these appointments and accommodating in offering appointment times that suit our travel needs. Many thanks to Jemma for her professionalism, kindness and fantastic ongoing management of my son's brace.

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Responses

Response from Rachel Resuggan, Director of Allied Health, Allied Health, Child and Adolescent Health Service (CAHS) 2 years ago
Rachel Resuggan
Director of Allied Health, Allied Health,
Child and Adolescent Health Service (CAHS)

Submitted on 27/08/2024 at 3:39 PM
Published on Care Opinion Australia at 4:27 PM

Dear Wheatbelt Parent

Thank you for sharing your story with us. I am so pleased to hear about the excellent care you received from Jemma in the Orthotics Department at Perth Children’s Hospital. Compassion is an important value to us, and your positive experience is a credit to Jemma for her support for you and your son, especially with your traveling needs. We are very proud of the level of commitment and professionalism that Jemma brings to her role and she will be delighted to receive such warm recognition.

I am pleased to hear that the brace has been an effective treatment for your son wish you all the best for his ongoing care.

Warm regards,

Rachel
Rachel Resuggan
Director Allied Health
Child and Adolescent Health Service.

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