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"Nurse's assistance in Urgent Care"

About: Leongatha Memorial Hospital / Urgent Care Centre

(as the patient),

Recently on a weekend around 4.00 pm I unfortunately had to attend the Leongatha Hospital Urgent Care Department as a result of an injury to my arm .

I would like to acknowledge the very professional and efficient work by Nurse Ellen. At the time I was there an ambulance had arrived, a patient was in a bed in the cubical and Nurse Ellen had to tend to the three of us, locate a doctor, answer the reception area as another patient also arrived. 

Her apparent dedication, professional arrive and ability to manage so many activities was a credit to the nursing profession and herself in particular. 

Would you please ensure my sincere thanks are passed onto her and acknowledged by her superiors. 

As a retired Senior Detective I have been involved in front line emergency services incidents for almost 40 years and Nurse Ellen's ability was much appreciated. 

My late wife and I had previously donated $10,000 to the hospital for their rebuild and it was satisfying to observe that the system on this occasion worked very well due to Nurse Ellen's ability and dedication.

Regards

vulpeculapr36

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Responses

Response from Louise Sparkes, Chief Executive Officer, Executive, Gippsland Southern Health Service about a year and a half ago
Louise Sparkes
Chief Executive Officer, Executive,
Gippsland Southern Health Service

Chief Executive Officer

Submitted on 2/09/2024 at 9:52 AM
Published on Care Opinion Australia at 10:19 AM


picture of Louise Sparkes

Dear vulpeculapr36

Thank you for your wonderful feedback. Nurse Ellen does a wonderful job, and she will appreciate your acknowledgement of her ability to manage the urgent care centre so well and professionally.

I am pleased that you had a good experience and thank you for the donation to the new hospital, prior to my time at GSHS, these donations by your late wife and you have been so important in building the hospital we are lucky enough to work in today.

I hope you are recovering well.

Regards

Lou

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