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"Care received at Kyneton Hospital"

About: Kyneton Hospital

(as the patient),

Earlier this month, I had colonoscopy and gastroscopy and I just wanted to say how well organised I felt it was and how, as someone who was quite nervous, how fantastic they all were. The nurses and the anesthetist were both professional but also very gentle and kind. I remember there was Mel, the anesthetist was Ben, there was Dr Satish, Jane was another nurse. They were just very professional, they were very fantastic I couldn’t thank them enough.

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Responses

Response from Kristy Mutsaers, Quality and Safety Coordinator, Central Highlands Rural Health 6 months ago
Kristy Mutsaers
Quality and Safety Coordinator,
Central Highlands Rural Health
Submitted on 29/10/2024 at 11:36 AM
Published on Care Opinion Australia at 12:32 PM


Hi eaglexp57

Thank you for taking the time to provide your feedback.

Having surgery can certainly be challenging, so to hear that you had such a positive experience is wonderful to hear.

Your words assure us that we are delivering on our commitment to provide Best Care to every person every time.

We will certainly pass on your feedback to the operating theatre staff.

Kind regards

Kristy Mutsaers

Clinical Quality and Safety

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