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Care across two hospitals

Posted By asteropedj67

"Care across two hospitals"

About: Prince of Wales Hospital / ASB Level 8 - Neurosciences Ward Prince of Wales Hospital / DB3N - Cardiology Ward Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as a relative),

Basically across all the staff, I cannot fault the care that was given to my husband. The Drs and Nurses, all were very patient, he lost his sight. I cant say anything better. At the Eye Hospital I will mention; Joanne, she worked in the ocular part of the hospital, and on 2 west Tammi, and I can’t think of the other girls name and also the NUM on 2 west.

At Prince of Wales in the Cardiac ward; the nurse Brent. I taught him at pre-school 25 years ago. As soon as he saw us he recognised us. That definitely made it special. They were all absolutely amazing. I can’t fault them at all.

He also had TACP for 12 weeks. The people there were Kim, Kelly and Brooke and Hannah. They were absolutely marvelous. We got them last year when my husband was sick, and this year they all put their hand up to look after him again.

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 13 months ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital

Submitted on 13/11/2024 at 5:07 PM
Published on Care Opinion Australia on 14/11/2024 at 10:01 AM

Dear asteropedj67,

On behalf of Sydney/Sydney Eye hospital, we are so pleased to hear that the care you received across our services was a positive experience.

We are very fortunate to have such dedicated, compassionate staff working at Sydney/Sydney Eye Hospital who are committed to providing holistic, empathetic, and high-quality care. It will give us great pleasure to pass your feedback on to Joanne, Tammi, Tae (2 West NUM) and the rest of the team members.

Thank you for taking the time to share your experience at Sydney/Sydney Eye Hospital via Care Opinion.

We look forward to caring for you again in the future if required.

Warm regards,

Dr Pauline Rumma
Director of Clinical Services

Natalie Maier
Director of Nursing & Support Services

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Response from Justin O'Hare, Co-Director CCVH Program, CCVH, Prince of Wales Hospital 8 months ago
Justin O'Hare
Co-Director CCVH Program, CCVH,
Prince of Wales Hospital

Nurse Manager

Submitted on 14/04/2025 at 1:20 PM
Published on Care Opinion Australia at 1:24 PM

Hello asteropedj67

Thank you for your wonderful feedback regarding the POWH TACP team.

The TACP team provide such a person-centered service, supporting people to get back to living healthy at home and it is so heart-warming to see this care continued for your husband.

Your kind words will be passed to the TACP team.

Kind regards,

Justin O'Hare

Nursing Co-Director POWH

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