"Carers wellbeing not considered"

I act in a caring capacity for my spouse, who is travelling through a cancer journey and my parents who are aging.  I also interact often in a professional capacity with patients who have exited Kalgoorlie ED.

The uncaring and callous nature of some interactions, with ER in particular, has definitely impacted my mental health with my last two visits to ED as a carer causing  feelings of anxiety that are bordering on panic attacks.   

I refuse outright to attend cancer appointments with my spouses at KRH.

And it just doesn’t end, my spouse is to travel to Perth for a PET scan soon, a scan they have had a severe reaction to multiple times in the past and a scan not available in Kalgoorlie. I can’t travel with them because of work commitments and PATS wont pay for an additional night at the cancer council accommodation, which yes we can pay for a hotel at our own expense and that is the plan.

If they do have a severe reaction (likely) it means they have to ask for help  in a timely manner and while I’ll do my best to monitor them from Kalgoorlie and I know hotel staff will not have the same response as cancer council staff.  Knowing my spouse, because they are feeling sick, they will push themselves to drive home.  

I’m really aware that this saves KRH $90 and I’m literally losing nights of sleep wondering if my spouse's going to make it home this week. 

My parent outright refuses to go to ER despite being directed by health direct three times and while I sympathise, the staff at ER talk to my parent like a toddler, it means they are getting sicker.  They had a brain tumour removed and absolutely no follow up has been done, no scans to see if it returned.  Nada,  so it’s hard to argue that there is any point in my parent attending. I believe they're right, there’s going to be nothing done at ER and the chances of referrals being actioned is zero.

In my opinion, putting complaints in is waste of time, with at best informal responses and more likely a black hole of no communication.  

I fully understand and believe that as a carer that KRH considers me as a prop to roll out as “end of life support”. (Direct quote) and beside those points to be ignored.