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"Fell and broke my knee"

About: Prince of Wales Hospital / Emergency Department

(as the patient),

Recently I was walking up the stairs at home when I fell n broke my knee.

I came to Emergency where I had excellent care I was informed that I didn’t need an operation. I was fitted with a brace n sent home.

On the Friday I came to outpatient’s department for a follow up.

The staff here were exceptional so caring n understanding my pain n issues.

I’ve come more recently for another follow up

Again excellent service n very caring doctors n nurses.

Prince of Wales has always been wonderful to our family n friends.

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 6 months ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 20/12/2024 at 4:41 PM
Published on Care Opinion Australia at 5:51 PM


Dear turkeyhn39, thank - you for taking the time to write to us and share your care journey in our Emergency Department. We are pleased to read that you thought highly of the exceptional care you received, we will pass on your thanks and gratitude to the Emergency Team,

We hope that you have made a full recovery and are feeling better. Thank - you for your feedback we are grateful for your feedback.

Kind regards.

Barbara

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