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"MAPS program - Osborne Park Maternity Ward"

About: Osborne Park Hospital / Maternity care

(as the patient),

My MAPS Midwife Erin went above and beyond to ensure my baby and I were ok every step of the way. She was there to guide me and support me in the most critical moments and we built a beautiful relationship with her in this incredibly precious time of our lives. She also gave me as much of her precious time as she could and I never felt rushed. Erin showed that she genuinely cared and I will be forever grateful for her kindness and expertise. I hope I can have her as my midwife for my next baby. I think she is extremely good at what she does and deserves all the accolades.

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Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Safety, Quality and Performance, Women and Newborn Health Service 11 months ago
Delaney Gibbons
Director, Safety Quality and Performance, Safety, Quality and Performance,
Women and Newborn Health Service
Submitted on 13/01/2025 at 11:26 AM
Published on Care Opinion Australia at 12:21 PM


picture of Delaney Gibbons

Dear orangebf33

Congratulations on the birth of your baby, and thank you for sharing your experience with the Maternity Antenatal and Postnatal Service (MAPS) program at Osborne Park Hospital. As the MAPS program pilot is still ongoing, feedback like yours is invaluable for future service planning.

It's wonderful to hear that Erin made such a positive impact on your experience by providing such dedicated care and support. Building a strong relationship with your midwife can indeed make a significant difference, and it's evident that Erin's kindness and expertise were greatly appreciated. It's heartening to know that you'll be seeking her care again for your next pregnancy.

We will certainly share your kind words with Erin. I'm sure she will be very pleased to hear how comfortable and well-cared-for you felt under her care.

Wishing you and your family all the best

Delaney

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