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"Colonoscopy"

About: Bunbury Hospital / Surgical Ward

(as the patient),


Reception

Reception


Toilet

Toilet

Booked in for a scheduled colonoscopy at Bunbury Hospital. On arrival, front office admission was quick and professional. The nurse allocated to me for the procedure pre-paperwork completion again was quick and professional. Personal belongings secured in the change room. 

Once in the ward, the nurse settled me in, the anaesthetist saw me and kept me well informed of the pre-procedure, and the cannula was inserted, the doctor doing the procedure came along, introduced herself, and explained the process leading up to the procedure.Not much time was spent in the ward before being taken to the operating theatre, where I was sedated for the procedure. On awaking, I was advised I had an appointment made with Apex Radiology for 4 pm that same day, CT scan request from the doctor. This process went smoothly from the start to the completion of the CT scan.

Left the hospital feeling fine and very happy with the hospital and Apex 

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Responses

Response from Karen Horsley, Co-Director Stream B, Bunbury Hospital, WACHS - South West 2 months ago
Karen Horsley
Co-Director Stream B, Bunbury Hospital,
WACHS - South West

Stream B includes: Surgical, Maternity, Paeds, Theatre, DPU, Waitlist and HSSU

Submitted on 21/01/2025 at 11:40 AM
Published on Care Opinion at 12:38 PM


picture of Karen Horsley

Dear Friday boy,

Thank you for your lovely feedback. I do hope you have recovered well, and life is returning to normal.

I was very pleased to hear that the processes we have put in place for Day procedures such as yours are working well, It was lovely to see that the whole procedure went smoothly and was made seamless for yourself.

Thank you again for your feedback, I will ensure the team receives this and best wishes for your future.

Yours sincerely

Karen Horsley

Service Co-Director

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