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A pleasant, efficient experience

Posted By Anon-R

"A pleasant, efficient experience"

About: Sydney / Sydney Eye Hospital

(as the patient),

SEH .. Pre alert to the need for a timely arrival - acknowledged (I didn't want to be dismissed by a machine); a smooth, matter-of-fact processing through reception; a timely, pleasant and confident consultation with my Opthamologist ... and all my concerns were dealt with. 

I have no criticism of the SEH ... you see a demanding and excessively busy workplace managed with a very high level of professionalism. Thank you!

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 4 months ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital

Submitted on 7/02/2025 at 4:39 PM
Published on Care Opinion Australia on 10/02/2025 at 11:36 AM

Dear Anon-R,

Thank you for sharing your recent experience at Sydney/Sydney Eye Hospital.

We are so pleased to read your experience was smooth and timely, your concerns were addressed appropriately and that our staff were pleasant and professional.

We are very fortunate to have such dedicated and hard-working staff here at Sydney/Sydney Eye Hospital and it will give us great pleasure to pass your feedback onto the Ophthalmology and Outpatients Department service.

Once again, thank you for taking the time to provide us with this feedback.

Kind regards

Dr Pauline Rumma
Director of Clinical Services

Natalie Maier
Director of Nursing & Support Services

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