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"My experience of receiving first aid and emergency department admission"

About: Prince of Wales Hospital / Emergency Department

(as the patient),

I collapsed on my way to work. When I regained consciousness, I was being assessed by Sid (Dr from ED), Kate (nurse from Hyperbaric) and Alma (Dr) who were on their way to work at Prince of Wales Hospital and came to my aid. I would like to thank Sid, Kate and Alma who were both professional and kind in their interactions with me as well as contacting an ambulance and providing a handover.

The paramedic who attended was professional and kind.

My experience in the Emergency department was equally calm, thorough and thoughtful.  I would like to thank Dr Victoria and my nurse for their excellent care of me. 

Treatment

Treatment

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 2 months ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 24/02/2025 at 4:40 PM
Published on Care Opinion Australia at 5:48 PM


Dear Commuter, thank - you for taking the time to write to us and share your experience in our Emergency Department. We are delighted to read that Dr Sid, Dr Alma Kate and Dr Victoria were such wonderful and caring advocates for you during this difficult time. It is always wonderful to read kind words of gratitude and glowing patient feedback. We will ensure that everyone you have listed will receive your kind words of thanks and appreciation.

We hope that you are slowly improving and recovering from your recent illness.

Kind regards and best wishes.

Barbara

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