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"Midwifery Group Practice - Karratha"

About: Karratha Health Campus / Maternity Unit

(as a service user),

I had my first child last week and was part of the MGP program in Karratha. The services provided from day one were amazing. I was hesitant to give birth in a public hospital rather than private but after now experiencing the level of care provided by my midwife, I am so glad I decided to go through Karratha hospital and would recommend this service to anyone expecting a child.

Both my partner and I felt extremely supported from day one and really appreciated being able to call/text our midwife anytime I had a question or concern throughout pregnancy. Having access to free antenatal classes was also really great for us as first time parents to be able to learn as much as possible before our baby arrived.

There are no words to describe the appreciation we have for our Midwife Lea. Being able to have the continuity of care throughout pregnancy, birth and post partum was amazing. She advocated for us and our wishes throughout labour and made me feel so safe and supported and I know I wouldn’t have been able to get through labour without her there by our side. All of the incredible midwives in the team that we dealt with were so kind and helpful and they all made the experience so wonderful for us. I would strongly recommend the MGP Program in Karratha to anyone expecting a child and I look forward to hopefully having another child with them in the future. 

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Responses

Response from Matt Wells, A/Operations Manager, West Pilbara, WA Country Health Service (WACHS) 2 months ago
Matt Wells
A/Operations Manager, West Pilbara,
WA Country Health Service (WACHS)
Submitted on 6/03/2025 at 2:14 PM
Published on Care Opinion Australia at 5:49 PM


Dear SR1993

On behalf of the entire Hospital MGP Service team, I would like to extend my heartfelt gratitude for your kind words of appreciation. Being still a relatively new team and service the MGP midwives are always happy to get great constructive feedback on how they have delivered care.

It is immensely gratifying to receive such positive feedback from you and your partner regarding our MGP team and your recognition encourages the whole team to continue to deliver compassionate and exceptional care.

We are committed to providing personalized and attentive service across the entire care journey, ensuring the well-being and comfort of every individual in the community that our health service cares for.

Thank you once again for taking the time to convey your appreciation. I will make sure that the team is made aware of your kind words.

Warm regards

Matt Wells

A/Operations Manager West Pilbara

WA Country Health Service (WACHS) Pilbara

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