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"Head Injury"

About: Joondalup Health Campus / Emergency Department

(as the patient),

Recently I sustained a head injury which required a visit to Joondalup Emergency Services. I cannot be more thankful for the care that I received. I want to thank everybody involved for the treatment that I received. You have to be patient and remain calm. From my first contact in triage to the orderly’s, to the nurse,to the people who operate the CT scans to the Doctor who put 10 stitches in my head wound, I cannot praise highly enough. I sincerely thank everybody involved for the care that I received that afternoon.

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Responses

Response from Mary Ferrier, Director of Clinical Services, Joondalup Health Campus 3 months ago
Mary Ferrier
Director of Clinical Services,
Joondalup Health Campus
Submitted on 14/03/2025 at 6:46 PM
Published on Care Opinion Australia on 17/03/2025 at 10:16 AM


Dear novemberyk86

Thank you for sharing your recent experience in Joondalup Emergency Department (ED) with us.

To have sustained a head injury must have been very distressing for you. It is good to hear that you had a very positive experience throughout your visit to the hospital. Your feedback is greatly appreciated and will be shared with the ED team.

Thank you again and I hope you are recovering well from your injury.

Mary Ferrier

Director of Clinical Services

Joondalup Health Campus

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