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"Professional and caring staff"

About: King Edward Memorial Hospital

(as the patient),

I had been on a waiting list for four months for major surgery and two weeks ago it happened, I was understandably anxious about the procedure, particularly due to a friend's unfortunate experience, she did not recover from surgery. I asked the nurse if I could have something to relax me before going into theatre. The nurse and anaesthetist provided reassurance, 1:30 pm before I knew it, I was walking into theatre, I thought 'oh wow' this is cool, never walked into theatre before, the prep in theatre never bothers me as I am fascinated with the buzz, immediately forgetting about my worry.  The theatre staff were amazing, while chatting too the anaesthetist watching the anaesthetic going into my arm. My surgery involved a uterus, bowel, and bladder prolapse, as well as performing a hysterectomy. 

Back to the ward around 6pm, in a lot of pain but managed with good pain medication. The following morning, I had a visit from the lovely doctors, informing me that the surgery went well and that I could go home later in the afternoon, I told the doctors I am not going home today, I want to stay until I feel 100 percent. 

My blood pressure was lower than normal, the ward nurse was concerned she kept checking more frequently, this went on for about an hour or so I believe, even changing the blood pressure monitor which she thought might be faulty, she called the clinical nurse who then checked my blood pressure 2 or 3 times with her stethoscope it kept going lower, she called a Code Blue (I knew what that meant having worked in health) - there was probably 10 medical staff in my room, all I can say is I felt in good hands, but nervous, the doctor that spoke to me earlier in the morning knelt next to me and held my hand, reassuring me, I expressed my earlier reluctance to go home, knowing my own body I did not feel right. The doctor sincerely apologised. 

I ended up staying 3 nights and on the third day a very handsome, good-looking doctor doing his rounds told me I was good to go, I was happy to be discharged. 

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Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Safety, Quality and Performance, Women and Newborn Health Service 2 months ago
Delaney Gibbons
Director, Safety Quality and Performance, Safety, Quality and Performance,
Women and Newborn Health Service
Submitted on 13/03/2025 at 3:29 PM
Published on Care Opinion Australia at 4:25 PM


picture of Delaney Gibbons

Dear Old-person-chicken-legs,

Thank you for taking the time to provide your reflections about the care you received here at King Edward Memorial Hospital. I loved reading that you felt so supported throughout your admission, and that the staff were so attentive to your needs. When you knew you didn’t feel “right”, it sounds like the team provided wonderful, responsive care.

Your gratitude shows right through your story, and we would love to be able to share your feedback directly to the teams that cared for you. If you feel comfortable doing so, please do reach out to our Consumer Liaison service by phone on 6458 1444 or email (WNHSCLS@health.wa.gov.au ) so we can be sure to pass your direct feedback onto the rest of the teams who cared for you.

Wishing you all the best in your recovery,

Delaney

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