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Great experience in trying circumstances

Posted By Dickylungs16

"Great experience in trying circumstances"

About: Albany Health Campus / Emergency Department

(as the patient),

I came into ED from my GP via ambulance, even though I was ramped and the ED was visibly very busy I felt cared for and seen! 

Once in a bay in ED, my nurse Tara was very efficient getting everything done quickly and doing what she said she would, she relayed any concerns I had over my stay to the Dr and was treated as quick as a busy ED could treat me! 

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Responses

Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS last month
Kate Hambleton
Director, Albany Health Campus,
WACHS GS

Submitted on 22/04/2025 at 10:47 AM
Published on Care Opinion Australia at 3:03 PM

Dear Dickylungs16,

Thank you so much for your kind words. We're truly glad to hear that, despite the challenges with ramping and a busy ED, you still felt cared for and seen. Our team strives to provide compassionate care to every patient, no matter the circumstances, and your feedback means a lot to us. Wishing you all the best in your recovery!

Kind Regards

Kate Hambleton

Director

Albany Health Campus

WACHS Great Southern

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