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Left feeling confident

Posted By Bigmumma

"Left feeling confident"

About: Tom Price Hospital

(as a parent/guardian),

My baby had a rash that was getting worse so we took him to hospital to get it checked out. We were seen straight away and provided with the best care. The nurse (Joelle) was absolutely amazing and kept checking in on us while we waited for the doctor to finish with another person. Our concerns were taken very seriously. The doctor was also lovely and really took his time to examine our son and work out what was causing the rash. He made sure we left feeling confident in the care we received which we definitely did. 

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Responses

Response from Matt Wells, A/Operations Manager, West Pilbara, WA Country Health Service (WACHS) 2 months ago
Matt Wells
A/Operations Manager, West Pilbara,
WA Country Health Service (WACHS)

Submitted on 14/03/2025 at 7:05 PM
Published on Care Opinion Australia on 17/03/2025 at 10:31 AM

Dear Bigmumma

Thank you so much for taking the time to share your feedback. We’re so pleased to hear that you and your baby received the care and attention you needed. It’s wonderful to know that Joelle and the doctor made you feel supported and confident throughout your visit. We’ll be sure to pass on your kind words to them. Your feedback means a lot to us, and we truly appreciate you trusting us with your care.

Warm regards

Matt Wells

A/Operations Manager West Pilbara

WA Country Health Service (WACHS) Pilbara

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