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Bupa Woodend

(as a friend),

STORY HAS A RESPONSE

This story has had 2 responses

About: Bupa Woodend

This is about my friend who has been put in at Woodend Bupa. I feel it’s all pretend care and they prey on ignorant families who do not appear to care enough about family members they have dumped there. My friend was moved into a high care Dementia ward as she is frail, but not suffering from Dementia. My friend who lost her husband a year ago has been put on as antidepressant so she is not emotional (after all you can not grieve the loss of your husband and the fact your children do not care or visit frequently). She is sedated now on a regular basis as she gets agitated and when I questioned why she was agitated they went through what I felt was an animal check list... she has been fed so can’t be hunger, she has gone to toilet so can’t be that, but they did not ask her.  

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Response from Bupa Aged Care

Thank you for taking the time to share this with us. We take all feedback regarding the wellbeing of our residents very seriously. We are keen to learn more about this issue and would be grateful if you could please contact us at bupaagedcarefeedback@bupa.com.au or Bupa Australia’s Speak Up Hotline 1800 479 241

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Integrity (a friend)

I have contacted Bupa Woodend by phone and email a number of times and either no one is available to speak too or they do not reply or respond to emails. Is this pretend care?