Our hospitals do a great job, but unfortunately are letting my father down badly. He has just had a bag reversal and the stay extended from 3 nights to 5 nights. Operation went well, but he has another procedure planned being an suprapubic catheter (SPC) insert. I spoke with the surgeon to ask could this be done at the same time. They said, makes sense. Spoke with the anaesthetic doctor in the operation and he agreed. My dad has dementia, so very confused when in hospital. My mum stresses when he is away also and both are in aged care.
The ward 7.2 agreed he should have the SPC whilst in there, but apparently Urology was too busy. I lodged a complaint on the complaints line and nil response hence this message.
Now he is booked within days of getting out for another Urology visit , 2 days later pre admission again then the procedure! Requires more ambulance visits to pick him up, more stress for my mother and I believe more work for Box Hill staff taking hours to complete another pre admission within a week.
I think this is simply crazy and a waste of lots of peoples time when given he spent 5 days in hospital could have had this simple procedure completed. Now more multiple visits within days of coming out !! In my opinion, something is wrong and needs fixing. Not a wonder so many people wait so long.
"Let down"
About: Box Hill Hospital / Urology Box Hill Hospital Urology Box Hill 3128
Posted by capellans67 (as ),
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See more responses from Gayle Smith
Update posted by capellans67 (a carer) 5 years ago
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