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"Staff care in Sir Charles Gairdner Hospital should be applauded."

About: Sir Charles Gairdner Hospital / Emergency Department

(as a relative),

About four months ago, my relative was admitted to Sir Charles Gairdner hospital through the emergency department. Unfortunately, whilst dealing with the initial diagnosis, he was also diagnosed with dementia and after the surgical ward released him was then sent to ward C16. He has now gone on to Selby Clinic.

I would like to point out while the facilities, especially the mental health facilities, are somewhat run down and in dire need of a major face lift, the care shown by your staff was nothing short of magnificent.

The people treating my relative, from the doctors to nurses, allied health, social workers and support staff, all the staff attending us, need to be recognized and applauded.

The care not only shown to my relative but also to my wife and her sister was, and continues to be second to none!

Our entire family is so grateful for the care afforded all of us during what has been and continues to be a difficult time.

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Responses

Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 4 years ago
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 30/04/2019 at 10:53 AM
Published on Care Opinion at 11:10 AM


picture of Janet Zagari

Dear Staff need to be applauded,

Thank you for taking the time to share your positive feedback about your relative’s experience at Sir Charles Gairdner Hospital prior to his move to Selby Clinic.

I am so sorry that you, your relative, and your family are experiencing such a difficult time. It is lovely for you to make time despite all that is going on to give feedback about our services. We are extremely grateful to hear that your relative has received outstanding care and your family has been well supported. I shall share your story with our C16 team.

I wish you all well.

Kind regards,

Janet Zagari

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