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"Not impressed"

About: Box Hill Hospital

(as the patient),

I refuse to go to Box Hill Hospital. I don’t like the doctors there. In my opinion, they are very rude, arrogant and did not listen to patient's concerns. A few months ago I was taken by ambulance to Box Hill and the bad doctors sent me home the same day.  

The next day I was admitted to another hospital and stayed one week due to a serious health problem.

It’s likely that I will need to be admitted again and I will go by taxi from my Box Hill home to avoid being taken to Box Hill Hospital.

It’s a shame I have to do this as the nurses are fine and the wards are very good.

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Responses

Response from David Plunkett, Chief Executive, Eastern Health 4 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 1/08/2019 at 11:00 AM
Published on Care Opinion at 1:42 PM


picture of David Plunkett

Dear novembercc46,

Thank you so much for taking the time to share your experience with the Box Hill Hospital Emergency Department and I am sorry your recent experience was not a positive one.

In order for us to follow up your particular circumstances, I would like to invite you to contact one of our Patient Relations Advisors in the Eastern Health Centre for Patient Experience either by calling 1800 EASTERN or by emailing feedback@easternhealth.org.au. If you choose to call please be aware that it is possible that the Patient Relations Advisors may be on another call at the time you ring and if so you will be invited to leave a message so they can return your call.

I hope we hear from you soon.

Kind regards

David

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