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Midwife appointment at Antenatal Clinic

Posted By Karrathalocal

"Midwife appointment at Antenatal Clinic"

About: Karratha Health Campus

(as the patient),

My partner and I had our first midwife appointment today at the Karratha Health Campus (KHC) Antenatal Clinic. Our midwife, Jess, was so lovely. Very informative and reassuring. It was such a positive experience and we are so looking forward to the rest of our journey at KHC!  

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Responses

Response from Alistair Pinto, Regional Director Population Health, WACHS PIlbara, WA Country Health Service (WACHS) Pilbara 4 years ago
Alistair Pinto
Regional Director Population Health, WACHS PIlbara,
WA Country Health Service (WACHS) Pilbara

Regional Director Population Health for WACHS Pilbara and the lead of the Allied Health, Community Health and Public Health Teams.

Submitted on 7/08/2019 at 3:31 PM
Published on Care Opinion at 3:45 PM

picture of Alistair Pinto

Dear Karrathalocal,

Thank you for your feedback in relation to midwifery services at the Karratha Health Campus (KHC).

I am pleased to hear of the wonderful experience you had during your first midwife appointment. Staff attitude and communication are critical aspects of patient centred care, and all of our teams aim to deliver this well in all our interactions with patients and consumers.

The KHC Midwifery team will be very happy to hear from your positive feedback and experience during your recent visit that they have achieved this aim, and that Jess is such an appreciated representative of their team.

Feedback such as you have provided assists our staff in knowing how appreciated they are, and encouraging them to continue to provide excellent patient-centred care.

I wish you and your partner the very best for your wonderful and exciting journey ahead.

Regards,

Alistair

Dr. Alistair Pinto | A/Operations Manager West & Inland Pilbara

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