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Care Opinion

Non-Proactive care

Posted By anonymous2019

"Non-Proactive care"

About: Kununurra Hospital

(as the patient),

I have concerns with many departments not proactively providing the support that I am entitled to. I am a breast cancer patient and not once have I ever had the supporting departments contact me to offer support, I have always had to contact them to find out information.

I feel I should know what services I should be receiving or entitled to as I am under a General Practitioner Management Plan and I am always the one making the first call seeking support. I am only ever contacted for my appointments when I need review in Perth.

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Responses

Response from Keda Bond, Operations Manager, East Kimberley, WA Country Health Service 4 years ago
Keda Bond
Operations Manager, East Kimberley,
WA Country Health Service

English

Submitted on 8/08/2019 at 5:36 PM
Published on Care Opinion on 9/08/2019 at 11:36 AM

Hello anonymous2019,

Thank you for voicing your concern with the Health Service and the lack of support you have experienced. In order to assist with your enquiry and lack of contact it would be great if you could contact me and let me know the details of your experiences. You can contact me on 0408944305 if you wish to provide me with further information so I can assist with your concern directly.

It is fantastic that you are under a General Practitioner Management Plan and that contact is made when you do have follow up appointments in Perth. I hope that assists with your ongoing management of your condition. If you require further support there are some specific services I can refer you to so please contact me on the number above.

Thank-you

Keda Bond

A/Operations Manager WACHS East Kimberley

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