I am writing here about the treatment/care of my partner. I am a partner as well as a carer for my partner. They have Borderline Personality Disorder, anxiety and depression. My partner presented to the Bunbury Regional Hospital 4-5 times recently.
They have presented with, and overdosed on, sleeping tablets too for self-harm and suicidal intention. My partner was admitted once they made a list of stuff they would like to achieve with the health service. The list was simple enough - get hospital therapy, and review and improve their medication.
They had a meeting with the doctors in the morning, who asked if my partner could guarantee their own safety. My partner said no but was discharged even after they could not guarantee their own safety.
The following two times, they presented with superficial, semi-deep cuts and spoke to a Psych doctor. The doctor did not seem very friendly and had to ask questions multiple times. The doctor continually frustrated my partner and I, having to repeat ourselves constantly. My partner asked to be put into the Acute Psych Unit, as well as the Locked Ward because they could not guarantee their own safety at all.
My partner got so frustrated swore and walked out of the Emergency Department yelling and swearing at me in frustration. Upon leaving hospital, they furiously attempted to run in front of cars on the highway. I had to forcefully hold them back. If they asked to be put in the Locked Ward, that's a clear sign they are asking for help. A desperate call for help.
My partner presented 1 week later with the same symptoms. The treating nurse was amazing, asking questions, taking notes and really getting to understand my partner's feelings. My partner saw a Psych doctor and was discharged with medication, and the same thing happened the following times.
I would like to say something as a carer for my partner and two children - I feel the hospital Psychs and doctors continually assess and reassess, then administer medication and discard the patients. My partner presents over and over with the same symptoms. They now self-harm and refuse to present due to poor treatment, and feel they will not be heard - but just be medicated and sent home.
As a carer, I hate to see them this way. It tears me apart. Please, please read this and keep me posted. This is a serious matter that needs to be addressed ASAP please.
Responses to this story
Response from Glen Matters, Bunbury Operations Manager, WACHS South West 2 weeks ago
Thank you for posting your story on Patient Opinion about the experiences of your partner. I am sorry that your partner feels like they were not heard and this is something that the treating team needs to address. I also acknowledge and apologise for the frustration at not receiving the care required and the impact this is having on you and your partner.
To assist the hospital in investigating your partner's treatment and improving services, I would encourage you to contact our Customer Liaison Officer on 9722 1521 so that we can get your details.
Thank you again for taking the time to post on Patient Opinion and I encourage your partner to attend the Emergency Department for treatment if they require assistance.
Bunbury Operations Manager