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"Sutherland Hospital"

About: Sutherland Hospital / Cooinda Sutherland Hospital / Emergency Department

(as the patient),

Just want to express my gratitude for the excellent care I received when being admitted to Sutherland hospital. Every point of contact throughout my admission from Emergency Department (ED), admin, porters, nursing staff & doctors were professional compassionate employees. Thank you to the beautiful nurses on the Cooinda Ward; Gemma, Sara & Christinia in particular.

To Dr. Phillip & his surgical team who were efficient & so kind. Working myself in a hospital it was reassuring to know that my local hospital provides optimal care to every patient. Can’t say it wasn’t an exciting Friday night, but thankful for all of your efforts during my stay. Beyond lucky we live in a country that provides the best care. I was in and out of the hospital having surgery within 30 hours, which was amazing to be home so quickly. Thank you all so much, I truly appreciate your efforts.

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Responses

Response from Valerie Jovanovic, General Manager, General Manager's Unit, The Sutherland Hospital 4 years ago
Valerie Jovanovic
General Manager, General Manager's Unit,
The Sutherland Hospital
Submitted on 27/08/2019 at 10:19 AM
Published on Care Opinion at 10:25 AM


Dear polariscq49,

Thank you for taking the time to provide such wonderful feedback about the care you received throughout your admission to Sutherland Hospital. I was delighted to hear that all the staff you encountered were not only professional and efficient, but also kind and compassionate. We are very fortunate to have a skilled and dedicated team at Sutherland who strive to ensure that our patients receive expert care. I will forward your feedback to all the areas you have mentioned to share with their respective staff, and in particular, those you have named. I am sure the staff will greatly appreciate your kind words of acknowledgement.

Once again, thank you for sharing your experience with me.

Kind regards

Valerie Jovanovic

General Manager

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