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A compliment

Posted By Frenchie

"A compliment"

About: Bunbury Hospital / Emergency Department

(as other),

Recently one late afternoon I brought my partner into ED. I was apprehensive to cross the door after my last experience which was traumatising.

Your Ed reception (lovely blond girl) was outstanding, gentle, calm as well as the dark hair lady I dealt with.

Lizza your triage nurse was again very pleasant, she acknowledged both my partner and I - was understanding and very helpful. For once I did not feel like "Casper the friendly ghost" in the triage room. Well, done!

He was admitted in R33 (I think or 23) and the service was nice the junior doctor friendly and the helper too.

I want to thank the hospital team for such a fluent and pleasant transition.

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Responses

Response from John Brearley, Co-Director Stream A, Bunbury Hospital, WACHS - South West 4 months ago
John Brearley
Co-Director Stream A, Bunbury Hospital,
WACHS - South West

Stream A includes: Medical Ward, Medical B, Subacute, ICU, Emergency Department and Ambulatory Care at the Homemaker

Submitted on 30/04/2025 at 11:04 AM
Published on Care Opinion Australia at 1:13 PM

Dear Frenchie,

Many thanks for your kind feedback. I am so pleased your care was supportive, helpful and provided a good experience for you both.

Wishing you both well.

Yours sincerely,

John Brearley

Co-Director Bunbury Hospital

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