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A compliment

Posted By Frenchie

"A compliment"

About: Fiona Stanley Hospital

(as a relative),

After a day of being thrown from pillar to post at FSH, I eventually was put through to Maria in the Family liaison Office who was compassionate, empathetic and smoothed the road ahead for both my partner and me. Her customer service was impeccable. She delivered what she said she would.

After my ordeal with a number of your staff, I think she is one in a million and make sure FSH recognises this. Thank you

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Responses

Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service 4 months ago
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service

Submitted on 22/04/2025 at 5:12 PM
Published on Care Opinion Australia on 23/04/2025 at 9:19 AM

picture of Luke Dix

Hello Frenchie,

Thank you for taking the time to write such a lovely compliment, regarding our staff within the FSH Patient Family Liaison Service. Even with an unfortunate event that led to a hospital visit and “being thrown form pillar to post” you have found a positive experience and highlighted one of our wonderful staff.

Thank you and we will be sure to pass on your message to Maria.

Kind Regards

Luke Dix

A/Executive Director

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