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Great service

Posted By septembercc47

"Great service"

About: Northam Health Service / Outpatients and Post-Acute Services

(as the patient),

Saw Lydia, one of the physio's at Northam hospital today after a double knee replacement. I was given such great and friendly service, with my needs and targets discussed in depth. Lydia gave me some exercises to try, and suggested a program, even printing it out for me. 

It's so nice to be treated as a human being, and I am looking forward to my next appointment.

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Responses

Response from Regina Michel-Huessy, Director, Director Wheatbelt Population Health, WA Country Health Service Wheatbelt last month
Regina Michel-Huessy
Director, Director Wheatbelt Population Health,
WA Country Health Service Wheatbelt

Submitted on 14/05/2025 at 7:13 PM
Published on Care Opinion Australia on 15/05/2025 at 8:57 AM

picture of Regina Michel-Huessy

Dear septembercc47,

Thank you so much for taking the time to share your positive experience with Lydia one of our physiotherapists. It was lovely to read that she has provided you with a professional and friendly service to get you “back on your feet” after your double knee replacement. I have shared your kind words with Lydia and her colleagues.

We are very proud to have this physiotherapy team in Northam that provides services across the district, age groups and conditions to provide services closer to home.

I hope you are going well with the exercises and making good progress with your recovery.

With best wishes

Regina

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