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Terrible dentist experience

Posted By sapphire08

"Terrible dentist experience"

About: Dental Services (Bass Coast Health)

(as a parent/guardian),

The entire hour that my relative was in with the dentist and their toddler child, I believe the dentist lectured my relative about parenting – apparently saying that; that their child was manipulating and naughty. That their child is not disciplined, and that no other patient needs to be held down for an exam.

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Responses

Response from Kirsten Weinzierl, Executive Director of Primary and Community Clinical Services, Bass Coast Health last week
Kirsten Weinzierl
Executive Director of Primary and Community Clinical Services,
Bass Coast Health

Submitted on 2/09/2025 at 12:35 PM
Published on Care Opinion Australia at 3:37 PM

picture of Kirsten Weinzierl

Dear sapphire08,

Thank you for taking the time to feedback, I sincerely apologise that your relative had this experience. To help us understand what happened and to improve our service, can I please request your relative or yourself to call Rebecca, our Operations Director, on 0418 672 135?

Kind regards

Kirsten Weinzierl

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