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"Great care in Tom Price and Karratha Hospitals"

About: Karratha Health Campus Tom Price Hospital / Emergency Department

(as the patient),

After having a fall in Karijini NP my husband took me to Tom Price Hospital where we were seen straight away . The took an xray and spoke to Karratha Hospital about getting a CT Scan done . The doctor and nurses were amazing and at all times felt safe and informed. I had 5 staples in my head also and a small cut on my leg . This happened in the am . 

By 4 pm I was in an ambulance to Paraburdoo and then a RFDS flight to Karratha. 

Once at Karratha they organised a CT Scan and I had it done that night . Once it was confirmed I had a C2 Fracture a temp brace was put on . The next morning the physio came and saw me about getting a better brace put on . The staff at Karratha are very caring . Especially since I was on my own as my husband was driving with the caravan from Tom Price . 

During the fitting of my brace I become very stressed but the two physio that fitted it were amazing, especially the young male . He helped me through it and calmed me down . We are both very grateful for the service of all the staff at Tom Price Hospital, Karratha Hospital and the physio department and also the wonderful care given by the ambo and RFDS . 

The doctor at Tom Price was only there two weeks and can’t remember his name . But Dr Jennifer and Dr Marcus At Karratha Hospital were both wonderful caring and informative. 

Thank you all for you service and care .


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Responses

Response from Nhuan Ho, Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara last week
Nhuan Ho
Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara
Submitted on 8/09/2025 at 7:03 PM
Published on Care Opinion Australia on 9/09/2025 at 8:59 AM


picture of Nhuan Ho

Dear tigerfw48

Thank you for sharing your experience after what must have been a very stressful time for you and your husband. I’m glad to hear you felt safe, cared for, and supported throughout your journey from Tom Price Hospital, the ambulance service and RFDS, through to the staff and physiotherapists at Karratha.

Your kind words about the doctors, nurses, and physio team will be passed on to them, and I know they’ll be touched to hear the positive impact they had on you. It’s wonderful to see how well the different teams worked together to provide timely and compassionate care.

I wish you a smooth recovery and hope you’re both doing well.

Kind regards,
Nhuan Ho

Operations Manager West Pilbara

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