My elderly old father went in for day surgery this week. We arrived at 6.30am and he wasn't meant to be there until 10:30am!! The ladies in the admission area were so understanding with him and said they would try and get him to the ward earlier. They helped him complete his paperwork and got him to the ward earlier as I had to leave him to fend for himself as I had work.
When they called for me to pick him up he was over the moon about how lovely all the staff were from his admission to surgery and then discharge and how caring everyone was. He even raved about the surgical staff putting on country music and singing along with him while he has his procedure.
He wanted me to share his experience as he does not know how to use computers. On behalf of my family and my amazing dad, we would like you to all be recognised for making an anxious elderly man have a heartfelt experience. You are a credit to our society and we can't thank you enough for all of your hard work.
"RPH Admission Day Surgery and Day Unit recovery staff"
About: Royal Perth Hospital / Short Stay Surgical Unit Ward 4A & Day Surgery Unit Ward 4B/4G Royal Perth Hospital Short Stay Surgical Unit Ward 4A & Day Surgery Unit Ward 4B/4G Perth 6000
Posted by sierrayz85 (as ),
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