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"Holiday in Albany from England"

About: Albany Health Campus / Emergency Department

(as the patient),

I was on holiday in Albany from England and on the morning of the 16th September I woke up and could not breathe and had a tightness in my chest.

The ambulance was called and I was taken to Albany hospital where doctor Jerome and his team looked after me. After many tests Doctor Jerome advised me that he thought I had a heart attack, he said he would arrange for me to fly to the  Fiona Stanley hospital Perth . I was transferred there late in the evening. I was shocked and traumatised as I was very fit before coming on holiday but a virus had attacked my heart ( which I found out later). Dr Jerome kept me informed after every test and his staff took such good care of me. I cannot thank them enough, I will always remember my experience there, good for-the fantastic care I received and bad because of being ill and a long way from home.

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Responses

Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS 3 weeks ago
Kate Hambleton
Director, Albany Health Campus,
WACHS GS
Submitted on 21/11/2025 at 11:42 AM
Published on Care Opinion Australia at 5:02 PM


Dear giraffers56,

Thank you for sharing your experience with us. We are so sorry to hear about the sudden health issue you faced while on holiday, and we understand how frightening and overwhelming that must have been, especially being far from home.

We’re pleased to know that Dr Jerome and the team at Albany Health Campus were able to provide the care and support you needed during such a critical time. Your kind words about their communication and dedication mean a lot, and we will make sure your feedback is passed on to them.

We wish you continued recovery and good health, and hope that future visits to Albany will be under much happier circumstances. Thank you again for taking the time to acknowledge the team’s efforts.

Kind regards

Kate Hambleton

Director, Albany Health Campus

WACHS Great Southern

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