Our elderly parent was recently in Fiona Stanley for just over one week. We are all grateful the good care provided however we would like to provide feedback about the meals online ordering system.
Our parent is not computer literate and needed assistance to order meals - sometimes they forgot to order. We believe the system in other hospitals is much better for elderly patients in particular - where a staff member takes the meal orders at a patient’s bedside.
It is not possible to order tin fruit and yoghurt for breakfast - our parent does not eat cereal or toast - so it was frustrating that the system does not accommodate this. Also, it is not possible to order ice cream with dessert- our parent eats very little but enjoys ice cream with a dessert like apple crumble etc. There is no consistency between hospitals as it is possible to order the aforementioned combinations at a different metropolitan hospital in Perth.
Thank you 🙏
"In patient Meals Ordering process"
About: Fiona Stanley Hospital Fiona Stanley Hospital Murdoch 6150
Posted by Loving daughter (as ),
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