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"Birthing experience at family birthing centre"

About: King Edward Memorial Hospital / Family Birth Centre

(as the patient),

My Experience at the Family Birthing Centre

When I first mentioned the Family Birthing Centre to my friends, I was quite surprised that not many had even heard about it. It made me question whether I had made the right decision to have my first baby there.

But everything changed when I attended the introductory session at around 18 weeks and met my midwife, Steph. From that moment, I felt reassured.

Walking into the FBC didn’t feel like entering a hospital it felt calm, warm, and comfortable. A space that my body could trust.

Steph was incredible from the very beginning. There was never any rush. She always guided both me and my partner with so much patience, listening to us and supporting us in every possible way. She made us feel like we were truly in control. Every question we had was met with reassurance and care.

She introduced us to various programs and classes that supported us throughout the journey - hypnobirthing, aqua aerobics, water birth, TENS machines, and many other techniques to help manage pain during contractions.

When my second stage of labour began and we arrived at the FBC, the room was already prepared for us. The environment made such a difference, the dim lights, the quiet, the freedom to move, breathe, and follow my instincts.

There were moments of intensity, moments where I doubted myself but I was constantly encouraged by Steph and Megan. Their persistence and positive guidance are the reason I was able to have a normal vaginal birth, especially at a time when I had almost given up.

The hours after birth were just as special. There was no rush, no pressure—just time to bond, to breathe, and to take it all in. My birth plan was respected—skin-to-skin contact, delayed cord clamping, and everything we had hoped for. I felt cared for, respected, and truly empowered throughout the experience.

I did have a minor tear and needed to be transferred to the OT in the main hospital, but even that transition was handled seamlessly, without any stress or panic.

Olivia, my second midwife, stayed with me through the transfer to the OT, ensuring everything was clearly communicated to the doctors. She also completed all the necessary checks for the baby and stayed until I was in recovery. It meant so much to have a familiar and reassuring presence during that time.

After returning home, Steph visited us twice during the week to check in and make sure all our concerns were addressed. She also helped connect us with a lactation consultant and a child health nurse, which made the transition into those early days of parenthood so much smoother.

Steph was truly the best midwife I could have asked for for my first birth.

Looking back, the Family Birthing Centre gave me more than just a place to give birth, it gave me confidence in my body, trust in the process, and a deeply positive start to motherhood. I would definitely recommend it to all mums!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Melinda Olive, A/Director, Safety Quality & Performance, Safety, Quality & Performance, Women and Newborn Health Service 3 days ago
Melinda Olive
A/Director, Safety Quality & Performance, Safety, Quality & Performance,
Women and Newborn Health Service
Submitted on 26/03/2026 at 6:34 PM
Published on Care Opinion Australia on 27/03/2026 at 4:24 PM


picture of Melinda Olive

Dear Aquilaqg36,

Congratulations on the birth of your first baby and thank you for taking the time to share your beautiful story. I was delighted to read how well supported and empowered you felt through the care you received from the Family Birth Centre (FBC).

It was wonderful to hear how the information Steph provided during your antenatal visits gave both you and your partner the techniques and reassurance you needed before labour. It was also lovely to hear that the support and positive guidance Steph and Megan provided allowed you to have the birth you had hoped for, and that Olivia was able to continue that support as you transferred over to the hospital. I was so pleased Steph was also able to connect you with a lactation consultant and local child health nurse during her home visits. That continued support during the early stages of parenthood are so important.

We strive to provide the very best care to our patients, and it is clear from your feedback how much the support, care, and commitment of our FBC team contributed to such a positive experience. Your gratitude shows right through your story, and we will be sure to pass your feedback to Steph, Megan, Olivia and the team at FBC.

Wishing you and your family all the best.

Kind regards,

Melinda

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