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"My stay at the Orthopedic dept public system."

About: Prince of Wales Hospital / ASB 5S - Orthopaedics Ward

(as the patient),

I received a call from the admissions& was speaking to a lovely lady named MJ. She explained everything I needed to.do to prepare for surgery.

I arrived to have my right knee replacement in the public system. Upon arrival was greeted by a lovely lady unfortunately didnt remember her name. The process was very straight forward. Explained what I needed to do prior the operation until I was due. Mind you I was first on the block! Loved that news!

Michael & team were very professional getting me ready for my op.

The operation went well. When I arrived to the Orthopedic ward I have no complaints. Vicky was a very lovely nurse looked after me nicely. Gave me wash which was nice n refreshing. Everybody who looked after me Elle, Vicky, Dom, Michael - Physio, Will - took to get a x ray, Jayden training to be a nurse..Sandra who brought me my meals. I thank you all for looking after me for my short stay, I left on the 4th June 26.  I would recommend this hospital.

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Responses

Response from Lorraine Symonds, Acting Co-Director of Surgery and Perioperative Medicine, Executive, Prince of Wales Hospital last month
Lorraine Symonds
Acting Co-Director of Surgery and Perioperative Medicine, Executive,
Prince of Wales Hospital

Senior Nurse Manager

Submitted on 8/07/2026 at 11:51 AM
Published on Care Opinion Australia at 1:29 PM


Dear Daisy Bear

Thank you so much for your wonderful feedback and for taking the time to acknowledge our team. We are delighted to hear that your experience from admission through to your recovery on the Orthopedic Ward was smooth, supportive, and professional. Your kind words about MJ, Vicky, Michael, Elle, Dom, Will, Jayden, Sandra, and the rest of the team will be greatly appreciated and shared with them. We wish you all the very best with your recovery following your knee replacement surgery.
Kind Regards

Lorraine Symonds
A/Co-Director, Nursing & Operations
Surgery & Perioperative Medicine POWH

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