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"My mother recently passed after being diagnosed with brain cancer."

About: Busselton Health Campus / South West Regional Palliative Care Service – Coastal

(as a relative),

Once we received the diagnosis for my 92 year old mother s brain cancer we didn't initially go into overdrive as we were not really sure about the time line. Once it became apparent that it was aggressive and mum didn't want treatment we noticed her fast decline. At that point there had been no discussions with Palliative care as she wasn't interested and I was working away. When I returned home from work I noticed a rapid decline and I knew that she would prefer to be at my house for her final journey. I organised a referral with her GP for Palliative care to assess mum. Basically the very next day the amazing staff were calling to arrange meetings, the social worker Meredith came straight to the house. She also helped me navigate changing mums aged care package and had a new provider organised the next day. The Palliative care nurses arrived the amazing Emma & Laura. The very next day Laura & Jen were back to educate me on the medication. Each day the Palliative care nurses Laura, Dana & Sonia were in constant contact and offering amazing service to the house. The after hours Palcat team Edwin, Shelagh & Renata. All of these people made mums Journey possible. I would like to extend on behalf of myself & my family our sincerest gratitude to the South West WA Palliative care team.

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Responses

Response from Sandra Pott, SW Regional Palliative Care Manager, South West Palliative Care, WA Country Health Service 2 weeks ago
Sandra Pott
SW Regional Palliative Care Manager, South West Palliative Care,
WA Country Health Service
Submitted on 12/06/2026 at 11:38 AM
Published on Care Opinion Australia at 2:04 PM


picture of Sandra Pott

Dear earmarkkr64,

Thank you so much for taking the time to share your experience with us. I want to acknowledge what a challenging and emotional journey this must have been for you and your family, and we are grateful that you entrusted our team to support your Mum during this time.

Your words mean a great deal to the entire Southwest Regional Palliative Care team and the afterhours service PalCATS. It is wonderful to hear how Meredith, Emma, Laura, Jen, Dana, Sonia, and our after-hours PalCATS team were able to support you so promptly and compassionately. We know how important it is for people to be cared for in the place they feel most comfortable, and we are honoured that we could help make your mum’s wish to be at home possible.

I will make sure your kind feedback is shared with all the staff you have mentioned, as it will mean so much to them. Supporting families like yours is at the heart of what we do, and it is a privilege to be part of such an important time in people’s lives.

On behalf of the entire team, please accept our sincere condolences for the loss of your Mum, and our heartfelt thanks for your kind words.

Warm regards,

Sandie Pott
Southwest Regional Palliative Care Manager
Southwest WACHS Palliative Care

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