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Jurien Bay Hospital

Posted By venusbb53

"Jurien Bay Hospital"

About: Jurien Bay Health Centre

(as a parent/guardian),

I am writing to express my deepest gratitude for the exceptional care provided to my 10-year-old granddaughter. She recently injured her knee playing sports at school and required urgent medical attention. We were taken to Jurien Bay Hospital, where the nursing team was absolutely amazing. In particular, I want to recognise our nurse, Suzanne. She did a wonderful job of answering all of my questions and remained incredibly patient and friendly despite having a very busy night. Suzanne did an outstanding job of keeping my granddaughter calm and comfortable during a highly stressful moment. Her professionalism and empathy truly stood out. I think it takes a special individual to handle such a demanding job with this level of grace. I believe the staff at Jurien Bay Hospital are wonderful people, and we are incredibly grateful for their dedicated service.

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Responses

Response from Susan Chambers, District Director Western Wheatbelt, WA Country Health Service (WACHS) last month
Susan Chambers
District Director Western Wheatbelt,
WA Country Health Service (WACHS)

Submitted on 24/06/2026 at 5:35 PM
Published on Care Opinion Australia on 25/06/2026 at 9:49 AM

Dear venusbb53

Thank you for taking the time to share your experience with us.

We are so pleased to hear that your granddaughter received such compassionate and supportive care during what must have been a stressful time for you both. It is wonderful to know that the team at Jurien Bay Hospital were able to provide reassurance and comfort throughout her visit.

We are especially grateful that you recognised Suzanne. Your kind words about her patience, professionalism, and empathy will mean a great deal to her. Supporting patients and families in these moments is incredibly important, and it is heartening to hear the positive impact she had on your granddaughter’s experience.

We will ensure your feedback is shared with Suzanne and the wider team. It is always encouraging for staff to hear when their care makes a difference.

Thank you again for your thoughtful feedback and for acknowledging the dedication of our Jurien Bay team. We wish your granddaughter a smooth and speedy recovery.

Kind regards

Susan Chambers

District Director - Western Wheatbelt

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