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"Patient Feedback and Appreciation – Sydney Eye Hospital"

About: Sydney / Sydney Eye Hospital

(as the patient),

I would like to express my sincere gratitude to the wonderful staff at Sydney Eye Hospital for the exceptional care and kindness I received during my appointment.

The respect, compassion, and professionalism shown throughout my visit made me feel genuinely welcomed, listened to, and supported. As an Aboriginal patient, this meant a great deal to me, and I greatly appreciate everyone involved in my care.

In particular, I would like to sincerely thank Dr Sarah for her professionalism, kindness, and the time she took to ensure I felt informed and reassured throughout my appointment. I would also like to acknowledge Nurse Tifa and Nurse Naveed, whose warmth, patience, and compassionate care helped make my experience a very positive one.

Please pass on my thanks to everyone involved in my care. Sydney Eye Hospital is fortunate to have such a dedicated team, and I am very grateful for the support I received.

Thank you all for the important work that you do.

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Responses

Response from South Eastern Sydney LHD 16 hours ago
Submitted on 22/06/2026 at 1:16 PM
Published on Care Opinion Australia at 2:08 PM


Dear flutexk38,

Thank you so much for taking the time to share such kind and generous words about your recent experience. We know how much it means for our care to be culturally competent, safe, and respectful. We are very pleased that you felt this as an Aboriginal patient and it is a privilege to have earned your trust.

We will pass on your sincere thanks to Dr Sarah, whose time and reassurance clearly made a real difference.

We will pass on your appreciation to nurse Tifa and Naveed for their warmth and compassionate care they provided.

Feedback like yours means a great deal to our outpatient department team and reminds them of the importance of the care they provide every day.

Dr Pauline Rumma
Director of Clinical Services

Justin O’Hare
Acting Director of Nursing and Support Services

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