I’d love to tell you of my experience at Broome hospital.
Was flown from Kununurra to Broome for an operation on a serious leg injury on a commercial flight, got to Broome operation was put off till the next day Tuesday, all went great, nurses were fantastic bla bla bla Wednesday morning barely able to put my foot to the floor the Dr said they would get a flight home to Kununurra booked and I could go today -great!
Then staff inform me they can’t get a flight to Kununurra on air north the only airline that now flies from Broome to Kununurra until Saturday but I have to leave the hospital as the dr has signed the discharge paperwork.
PATs tell me they will reimburse my flight if I can get an earlier flight as they can’t get the Thursday flight so I am now out of pocket $706.00 as I have to buy a flight home. They also state that accommodation limit is $110.00 but it’s peak tourist season and the only accommodation available is $435.00 and over, staff tell me I have to leave and that they are booking me accommodation. 5.pm the after hours manager comes in and tells me I have to leave but they were unable to book me accommodation, I ask if they expect me to sleep on the beach with my crutches they then very kindly offered me the transit lounge, it has no curtains, no privacy, is particularly noisey and the photo will show you what is supplied for me to sleep on, at least I get a choice of chairs. When asked about the bandage change required in the morning, the after hours manager said they would book me in with the clinic and give me the information, this didn’t happen.
In my opinion, pretty poor for an older patient to be kicked out with nowhere to go when it’s not their fault or their town.
Broome hospital management, I feel you need to do better.
At the time of writing this, it's now 1.40am, I’ve had no sleep, I’m sore, uncomfortable and feel like I have no value, and was just a number to be discarded at the managers earliest opportunity.
"Hospital staff didn’t organise flights and accommodation"
About: Broome Health Campus Broome Health Campus Broome 6725
Posted by Nevertoreturn (as ),
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