"My experience and the service my family received"
About: Ipswich Hospital / Aboriginal and Torres Strait Islander Hospital Liason Ipswich Hospital Aboriginal and Torres Strait Islander Hospital Liason Ipswich 4305 Ipswich Hospital / Medical Oncology Clinic Ipswich Hospital Medical Oncology Clinic Ipswich 4305
Posted by Leah T (as ),
My brother attended his regular Oncology appointment at Ipswich Hospital and I accompanied him to the appointment because he was unwell. I contacted the Aboriginal and Torres Strait Islander Liaison Service to seek assistance and support with the appointment. After speaking to Cassandra who advised that she would inform the male liaison officer to attend to provide support. Valentine arrived about five minutes later and spoke with our family regarding our concerns. Valentine stayed with us for the duration of the appointment, explained in detail what was going to happen regarding further tests etc. Our family, but most importantly my brother, was in exceptional hands. Valentine was professional, caring and respectful and was genuinely concerned about our needs.