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"Confirming a procedure at Box Hill Hospital"

About: Box Hill Hospital

(as the patient),

After waiting on a waiting list for months to have a polyp removed from my bowel, I received a date to be admitted to hospital but I needed to confirm by phone automated or email.

As I need to take medication and have a liquid diet one day before, I wanted confirmation I was booked in I was told they do not confirm.

So I do not know if I am booked in or not.

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Response from Gayle Smith, Executive Director, Quality, Planning and Innovation, Eastern Health 8 years ago
Gayle Smith
Executive Director, Quality, Planning and Innovation,
Eastern Health
Submitted on 12/11/2015 at 6:34 PM
Published on Care Opinion on 13/11/2015 at 10:01 AM

picture of Gayle Smith

Dear Concerned Patient,

I am sorry that you have not been able to clarify whether or not you are booked for your procedure.

I would be most happy to make sure this is followed up for you if you would like to contact me. Please call me on 98953259 or email me at

Hope to hear from you soon.

With regards,

Gayle Smith

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